Privacy Policy

1. Introduction & Overview

At Rameshwaram Rudraksha Kendra ("we," "our," or "us"), with registered premises at Purnanand Ashram, Sanyas Road, Kankhal Chowk Haridwar, Uttarakhand 249408, we are committed to safeguarding the privacy and personal data of our customers, seekers, and visitors.

This Privacy Policy describes how we collect, store, utilize, and protect your personal information when you browse our website, purchase sacred artifacts, or request laboratory verification reports.

2. Information We Collect

We may collect the following personal and transactional details:

• Contact Information: Full name, shipping address, billing address, contact phone number, and email address.
• Order & Transaction Data: Details of items purchased, billing amounts, order dates, and delivery tracking information. (Note: We do not store credit/debit card numbers or bank credentials directly on our servers).
• Sacred Consultation Data: Astrological or birth details provided voluntarily for personalized Rudraksha or Gemstone recommendations.
• Technical Logs: IP address, browser type, device information, and standard web traffic logs for security and performance optimization.

3. How We Use Your Data

Your information is used strictly to fulfill sacred orders and provide exceptional service:

• To process, pack, energize, and safely ship your physical orders via insured courier services across India.
• To generate unique digital Laboratory Certificate of Authenticity records with QR verification.
• To send order confirmation, shipment tracking, and customer support communications.
• To maintain legal and accounting compliance in accordance with Indian regulatory frameworks.

4. Payment Security

All online payments are securely processed through RBI-authorized payment gateways utilizing 256-bit SSL encryption. We never sell, rent, or trade your personal data to third parties or marketing networks.

5. Contacting the Data Protection Officer

For any questions regarding your personal data, data correction, or privacy inquiries, please contact our grievance officer: